UP-RERA Revises Rules: Complaints in Unregistered Projects Allowed


NEW DELHI: The Uttar Pradesh Real Estate Regulatory Authority (UP-RERA) has announced the 10th amendment to its General Regulations, 2019.

The amendments, which are effective from March 25, 2026, were made under Section 85 of the Real Estate (Regulation and Development) Act, 2016. Significant revisions have been introduced in Regulations 24 and 47 to address the ongoing issues faced by homebuyers, especially concerning unregistered projects and transfer charges.

Sanjay Bhoosreddy, chairman of UP-RERA, stated, “These new provisions aim to enhance the transparency, efficiency, and consumer-friendliness of the grievance redressal process.”

A key change in the amended Regulation 24 allows allottees of unregistered projects to file grievances with UP RERA. The authority will review such complaints to assess if project registration was necessary under the RERA Act.

If the review panel determines that registration was indeed required, the matter will be referred to the authority’s secretary for appropriate action against the promoter. Once established, the complaint will be evaluated based on its merits, enabling relief to be granted when applicable.

To streamline this process, UP-RERA intends to implement more disclosure requirements from complainants due to the absence of data on unregistered projects. A specific mechanism for submitting these complaints is being developed for the authority’s portal.

Amendments to Regulation 47 impose limits on administrative charges that promoters can charge during property transfers or successions.

For instance, when ownership is passed to a family member due to the allottee’s death, the maximum processing fee is set at ₹1,000. The successor will need to provide documents such as a death certificate, succession certificate, and no-objection certificates from other legal heirs.

For transfers involving non-family members, the maximum fee is capped at ₹25,000. The amendment also clarifies that these transfers will not necessitate a new agreement; instead, relevant changes will be recorded through endorsements in the existing agreement and updated in the promoter’s records.

  • Published On Mar 27, 2026 at 07:40 AM IST

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