PUNE: The Maharashtra Real Estate Regulatory Authority (MahaRERA) currently has 6,366 unresolved complaints, according to the state economic survey for 2025-26 presented in the legislative assembly on Thursday. This underscores a persistent backlog in disputes between homebuyers and developers.
As of December 2025, a total of 53,012 real estate projects were registered with MahaRERA. The authority has received 32,377 complaints since its inception, resolving 26,011, which leaves 6,366 still pending.
The survey highlighted that MahaRERA was established under the Real Estate (Regulation and Development) Act of 2016, to regulate the real estate sector by ensuring transparency, financial accountability, and protection of homebuyer interests.
The authority is also responsible for ensuring developer accountability and resolving disputes through conciliation and quasi-judicial mechanisms.
Officials noted a systematic effort by three adjudicating officers has contributed to reducing the backlog. In 2025, a total of 5,039 complaints were filed, along with 6,945 orders from previously pending cases. This represents an increase from 3,880 complaints and 3,824 resolutions in 2024, and 4,000 complaints alongside 2,784 resolutions in 2023.
Furthermore, all complaints registered up to November 2025 have either received their first hearing or have scheduled hearing dates due to a new system that ensures complaints are acknowledged and listed within one to two months of filing.
Consumer advocacy groups, however, are calling for stricter and more efficient redressal mechanisms due to ongoing delays in orders and recovery warrants. “Urgent action is required to improve system efficiency,” stated a representative from a consumer body. The survey indicates a significant number of disputes remain unresolved, emphasizing the need for expedited case handling as the number of registered projects and complaints continues to grow, according to activist S. Joshi.
Earlier this month, the Supreme Court expressed criticism of RERAs across the nation, indicating that these bodies have largely facilitated defaulting builders and even suggested their potential abolition if they fail to perform effectively.
This observation arose during the State of Himachal Pradesh vs. Naresh Sharma case, concerning the relocation of the Himachal Pradesh RERA office.
MahaRERA was one of the first state regulators to implement the central law and has been frequently utilized by homebuyers facing issues like delayed possession, project alterations, and refund claims. “There is an urgent need to enhance the dispute resolution process,” commented a real estate expert.
