Bank Fined by Consumer Forum for Losing Property Papers
GHAZIABAD: The District Consumer Disputes Redressal Commission (DCDRC) has ordered Noida Commercial Cooperative Bank to pay ₹25,000 in compensation for the mental distress caused by the loss of a customer’s original property documents. An additional ₹5,000 has been charged for litigation costs. The bank, which acknowledged misplacing several files during an office relocation in 2011, is also required to provide a certified duplicate of the petitioner’s property registration, ensuring no misuse of the lost original deed occurs. Ramesh Chandra Singh, a resident of Ghaziabad, sought the commission’s intervention to obtain his original property deed, which had been mortgaged for a…