GURUGRAM: There are currently 5,390 pending property ID objections and applications with the Municipal Corporation of Gurugram (MCG). Of these, 51% (2,740 cases) remain unresolved at the civic level, leaving many property owners in limbo regarding corrections and information about their property tax assessments.
Additionally, 1,764 objections (32.7%) concerning existing property IDs have been returned to residents for further documents or clarifications, and thus remain pending.
The issue also affects new property ID requests. Out of 886 pending applications, 585 are awaiting action from MCG, while 301 have been returned to applicants for more information. Homeowners are left waiting for their records to be updated, which directly impacts property tax calculations and serves as the primary municipal record for their properties.
According to available data, the correction process is experiencing delays at various stages. While MCG has yet to process over half of the total cases, more than 2,000 applications have already undergone review and were sent back to residents for further clarification, contributing to a process that many homeowners find tedious and time-consuming.
The backlog persists despite MCG’s ongoing efforts to clean up the database. Residents and Resident Welfare Associations (RWAs) have highlighted issues such as duplicate property IDs, incorrect categorization of residential versus commercial properties, faulty ownership records, and erroneous tax calculations due to inaccurate plot sizes, prompting many to seek corrections.
“With approximately 80 to 100 clerks managing property tax objections and applications across all eight city zones, each clerk handles at least 30 to 40 objection files daily, resulting in significant backlog. Furthermore, the state government has extended the property tax rebate deadline to August 31, encouraging many property owners to rectify or self-certify their property details,” stated a taxation department official.
In May, the civic body reassigned 134 clerks from its property tax branch amid serious allegations of corruption, file tampering, and collusion with brokers. This change was implemented following numerous complaints from residents that officials were intentionally stalling applications, canceling files arbitrarily, and compelling applicants to engage middlemen for resolution.
Officials noted that many clerks had been stationed in the same branch for nearly a decade, resulting in an entrenched network with minimal oversight. This marked the first time in ten years that these employees were reassigned to different departments within the corporation, with clerks from sanitation, engineering, and other sectors brought into the property tax department.
