NEW DELHI: The Uttar Pradesh Real Estate Regulatory Authority (UP-RERA) has successfully delivered ₹2,040 crore in relief to homebuyers through recovery actions, mutual settlements, and conciliation processes, addressing over 11,300 long-standing cases involving properties worth ₹5,920 crore by the end of 2025.
A significant volume of complaints was submitted to UP-RERA benches under Section 31 of the RERA Act, mainly concerning delayed possession, refunds, and interest claims. Following hearings, recovery certificates (RCs) were issued against defaulting promoters, allowing district administrations to commence recovery procedures. Out of 6,018 RCs issued, ₹1,505 crore was recovered via legal enforcement and directly credited to the bank accounts of affected buyers.
Sanjay Bhoosreddy, chairman of the authority, stated, “Wherever unjustified delays in possession and payments occurred, strict legal measures were implemented—Recovery Certificates were issued, and recovered amounts were directly deposited into the bank accounts of allottees. Simultaneously, where potential for settlement existed, disputes were amicably resolved through dialogue.”
Additionally, in 1,734 cases with issued RCs, promoters agreed to pay ₹535 crore to homebuyers through mutual settlements, thereby avoiding coercive recovery measures. Collectively, these actions resulted in ₹2,040 crore being paid to allottees across 7,752 cases.
Alongside recovery actions, the authority increasingly harnessed mutual settlement and conciliation mechanisms to accelerate dispute resolution. In numerous hearings, promoters and allottees reached negotiated agreements, which were formally recorded on the RERA portal and served as the basis for case resolutions. This approach effectively resolved disputes for 3,073 allottees involving properties valued at ₹1,872 crore.
The Conciliation Forum established by UP-RERA has been pivotal in resolving disputes without prolonged litigation. The forum facilitates structured dialogue among allottees, promoters, their associations, and a RERA-appointed conciliator. Using this framework, disputes involving 1,617 allottees and properties worth ₹648 crore were successfully settled.
Separately, voluntary compliance from promoters with RERA directives resolved 6,610 cases involving properties valued at ₹3,400 crore without the need for further execution proceedings. In these cases, settlement agreements were uploaded on the RERA portal, leading to case closures.
Overall, UP-RERA has addressed 11,300 cases through a combination of enforcement actions, conciliation efforts, and negotiated settlements, encompassing properties valued at ₹5,920 crore.
