PM asks officials to focus on full redressal of homebuyers’ grievances than simple disposal of plaints
File Photo NEW DELHI: The monthly Pragati meeting on Wednesday turned out to be a reality check for real estate regulators (Reras) with PM Narendra Modi asking probing questions to top state officials, including if they have ever tried to find out whether homebuyers are satisfied with the “disposal” of complaints. Modi also pointed out how just totting-up redressal numbers wasn’t enough. The PM directed all state chief secretaries to hold regular reviews and ensure that there is “complete redressal” of homebuyers’ grievances. Sources said to the discomfort of officials, the PM, while reviewing “issues related to Reras”, said realtors…