Gujarat RERA Streamlines Grievance Resolution Process
AHMEDABAD: The Gujarat Real Estate Regulatory Authority (GujRERA) has introduced a new standard operating procedure (SOP) aimed at enhancing the grievance redressal process for property buyers and stakeholders. The updated SOP adopts a digital-first approach, bolstering the existing online mechanisms and clearly outlining procedural timelines and roles. Individuals purchasing property can now file complaints from the comfort of their homes using the GujRERA portal. While an offline option remains, online submissions are encouraged for swift resolutions. Upon submitting an online complaint, a physical copy must also be delivered to the RERA office within seven days, according to a state government…