PUNE: The Maharashtra Real Estate Regulatory Authority (MahaRERA) announced on Monday that it has addressed 6,945 complaints over the last year. This announcement comes after concerns were raised in the state assembly regarding the backlog of homebuyer grievances and the sluggish recovery of dues from non-compliant developers.
Officials reported a significant increase in the complaint resolution rate, highlighting a faster pace of hearings in the past two years. Approximately 6,000 complaints still await resolution, but hearings have begun for nearly all cases except those lodged in the last two months.
The rise in complaints and the delay in executing recovery warrants were discussed in the ongoing session of the Maharashtra Legislative Assembly. Minister Shambhuraj Desai revealed last week that efforts would be made to hasten the recovery process and implement stricter measures against defaulters.
A MahaRERA official stated, “MahaRERA resolved 6,945 complaints from homebuyers in just one year. We are focusing on quickly resolving the oldest pending cases.” Data indicates that while 4,775 complaints were resolved in 2024, this number jumped to 6,945 in 2025.
Since its establishment in May 2017, MahaRERA has recorded 23,854 complaints, with 14,902 resolved in its first seven years. However, the past two years have seen a notable shift; 13,003 complaints were resolved, surpassing the 10,235 new complaints filed during that timeframe, demonstrating the regulator’s effectiveness in tackling older cases.
Typically, homebuyers bring issues to the authority regarding delayed possession, poor construction quality, or a developer’s failure to deliver promised amenities. “Homebuyers invest their life savings in a house, and it is our duty to protect those interests and provide swift relief,” the official noted.
To expedite the resolution process, MahaRERA Chairman Manoj Saunik, along with members Mahesh Pathak and Ravindra Deshpande, has introduced measures to increase the frequency of hearings and prioritize long-standing disputes.
Despite the faster resolution of cases, actual fund recovery remains a challenge. The state government recently launched a special recovery drive upon discovering that only 34% of the ₹792 crore owed by defaulting developers has been collected.
In the Assembly, BJP MLA Atul Bhatkhalkar expressed concerns regarding the regulator’s efficiency and called for a performance audit to ensure accountability. Minister Desai outlined plans for a special recovery initiative in districts with low collection rates.
“We are obtaining information about defaulters from the transport and revenue departments. If necessary, we will collaborate with the income tax department to trace the accounts and assets of developers who don’t comply with recovery orders,” Desai added.
In addition to dispute resolution, MahaRERA has tightened its scrutiny during the project registration phase. Independent teams are now responsible for examining the legal, financial, and technical aspects of projects prior to approval.
Officials reported that MahaRERA’s long-term goal is to ensure timely project completion and reduce disputes. They also encourage potential buyers to carefully review all project documents before finalizing any purchase agreements.
